imo tv net Privacy Policy

1 What Information We Collect

We collect various types of information when you register and use the imo tv net platform. The purpose is to deliver the best possible gaming experience and to keep your account secure. We only collect what is necessary — nothing more.

2 Purpose of Data Use

Imo tv net uses the data it collects for specific, legitimate purposes only. We never use any information beyond its original intent. Below is a detailed breakdown of what data is used for:

• Account Management: Your identity and contact details are used for registration, login, and account verification.
• Payment Processing: Your financial information is used to process deposits and withdrawals.
• Security Verification: Device and transaction data is analyzed to prevent fraud, money laundering, and unauthorized access.
• Customer Support: Your account and gaming history are used to resolve any issues you encounter quickly.
• Personalized Experience: Your gaming data is analyzed to provide personalized game recommendations and bonus offers.
• Legal Obligations: Data is used to meet regulatory requirements and comply with KYC/AML regulations.
• Promotional Communications: With your consent, we may notify you about new offers and bonuses via SMS or email.

3 Data Sharing Policy

Imo tv net never sells, rents, or trades your personal information to third parties. However, certain data may be shared with specific parties in the limited circumstances described below:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket are provided only the data necessary to process transactions.
• Regulatory Authority: Data may be shared with government authorities or by court order as part of our legal obligations.
• Security Partners: Limited data is shared with trusted technology partners to operate fraud detection systems.
• Game Providers: Only the necessary session data is shared to run live games or third-party games.

Strict non-disclosure agreements (NDAs) are in place with all third parties. They are not permitted to use your data for their own business purposes.

4 Cookie Policy

Imo tv net uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help improve your browsing and usage experience.

• Essential Cookies: These cookies are used to maintain login sessions and verify security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: These cookies remember your language preference, theme settings, and game choices.
• Analytics Cookies: Anonymous traffic data is collected to understand which sections of the site are most frequently used.
• Session Cookie: These cookies are automatically deleted when the browser is closed. They store data during an active game session.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to your imo tv net account.

5 Data Retention Period

Imo tv net retains your data only for as long as necessary. All information is stored while your account remains active. After account closure, data is retained according to the following timeframes:

• Financial transaction records: 5 years (as required by law).
• KYC documents: 3 years after account closure.
• Gaming history: 1 year after account closure.
• Support communication logs: 2 years.
• Cookie data: up to 1 year.

6 Security Measures

Imo tv net uses industry-standard, multi-layered security to keep your data safe. Beyond technical safeguards, our staff also receive regular data protection training.

• 256-bit SSL/TLS Encryption: Bank-grade encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security is ensured through OTP verification at login.
• Firewall & DDoS Protection: Advanced network protection is in place to defend against cyberattacks.
• Regular Security Audits: Systems are regularly audited by third-party security experts.
• Real-Time Monitoring: Suspicious activity is detected immediately and an automatic alert is triggered.

7 Your Rights

You have full control over your personal data on imo tv net. To exercise any of the rights listed below, contact our support team. We will respond to your request within 30 business days.

8 Minor Protection

Imo tv net strictly prohibits anyone under the age of 18 from using the platform. We treat the protection of minors as our highest priority and maintain a zero-tolerance policy on this matter.

• Age verification is mandatory at the time of registration.
• Age is verified through valid government-issued ID as part of the KYC process.
• If a minor's account is identified, it is immediately closed and any deposited funds are returned.
• No personal information belonging to minors is knowingly collected or stored.

9 Policy Changes

Imo tv net may update this Privacy Policy from time to time. When significant changes are made, we will notify you through the following channels:

• SMS notification sent to your registered mobile number.
• A detailed notification of any changes is sent to your registered email.
• Pop-up notification displayed at the time of login to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of imo tv net after any changes will be taken as acceptance of the updated policy. If you do not agree with the changes, you may request that your account be closed.

10 Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the imo tv net data protection team. We typically respond within 7 business days.